How does Whim billing work?
Your first monthly payment is charged at checkout when you place your order. After that, your next payment is charged 30 days after your item is delivered, and then every 30 days on the same cycle.
Do all the Whim items bill on the same day?
As of now, Each rented product has its own billing cycle based on its delivery date.
What happens if my rental payment fails?
If a rental payment doesn’t go through, we will retry on a future date. You can log in to your Whim account portal to make the payment after a failed payment or update your card details if needed.
Need a little extra time? Just let us know, and our support team can work with you.